Shipping Policy
Last Updated: July 2026
At Vibza, every product is made especially for you once your order is placed. Instead of holding large amounts of inventory, we produce each item on demand. This approach helps reduce waste while ensuring every piece receives the attention it deserves.
Thank you for supporting original artwork and thoughtful production.
Order Processing
Once your order has been successfully placed, production begins as soon as possible.
- Production Time: 2–5 business days
- During busy periods, holidays, or promotional events, production may take slightly longer.
As soon as your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Estimated Shipping Times
Delivery times begin after production has been completed.
| Destination | Estimated Delivery Time |
|---|---|
| Australia | 3–8 Business Days |
| New Zealand | 4–10 Business Days |
| United States | 3–7 Business Days |
| Canada | 5–10 Business Days |
| United Kingdom | 3–7 Business Days |
| Europe | 5–10 Business Days |
| Rest of World | 7–20 Business Days |
Please note these delivery times are estimates only and may vary due to customs processing, carrier delays, weather conditions, or peak shipping periods.
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with your tracking information.
You can also track your order anytime through our Track Your Order page.
Please allow up to 48 hours for tracking information to become available after your order has been dispatched.
Shipping Costs
Shipping costs are calculated automatically during checkout based on:
- Delivery destination
- Number of items ordered
- Shipping method selected
Your final shipping cost will always be displayed before payment is completed.
Multiple Shipments
If your order contains multiple items, they may be fulfilled by different production partners or facilities.
As a result, your order may arrive in separate packages.
If this happens:
- You will receive separate tracking information for each shipment.
- You will not be charged additional shipping beyond the amount shown during checkout.
Customs, Duties & Import Taxes
For international orders, customs duties, import taxes, or other government fees may apply depending on your country's regulations.
These charges are determined by your local customs authority and are the responsibility of the customer.
Unfortunately, Vibza has no control over these fees and cannot estimate their cost.
Incorrect Shipping Address
Please ensure your shipping address is accurate before completing your purchase.
If an incorrect or incomplete address is provided:
- We may be unable to modify the order once production has begun.
- Orders returned due to an incorrect address may require additional shipping charges before they can be resent.
If you notice an error immediately after placing your order, please contact us as soon as possible and we'll do our best to assist.
Delayed Deliveries
While we work with trusted production partners and shipping carriers, some delays are beyond our control.
These may include:
- Severe weather
- Customs inspections
- Carrier network disruptions
- Peak holiday periods
- Other unforeseen circumstances
We appreciate your patience and understanding if delays occur.
Lost or Missing Packages
If your tracking information indicates your package has been delivered but you cannot locate it, we recommend:
- Checking around your delivery location.
- Asking household members or neighbours.
- Contacting the shipping carrier directly.
If your package is still missing, please contact us and we'll be happy to help investigate the issue.
Sustainable Production
Every Vibza product is printed only after you place your order.
By producing items on demand rather than maintaining excess inventory, we help reduce overproduction and unnecessary waste while ensuring every piece is created specifically for you.
Need Assistance?
If you have any questions about your order or shipping, we're always happy to help.
Email: support@vibza.store
Order Journey
🛒 Order Placed
Your order has been received and payment has been confirmed.
🎨 In Production (2–5 Business Days)
Your item is being printed, inspected, and prepared for shipment.
📦 Shipped
Your order has been dispatched and tracking details have been emailed to you.
🚚 In Transit
Your package is on its way to its destination.
✅ Delivered
Your Vibza order has arrived. We hope you enjoy wearing your original design.
Thank you for choosing Vibza. Every purchase supports original artwork, thoughtful design, and made-to-order production.