Privacy Policy

Last Updated: July 2026

At Vibza, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit vibza.store or make a purchase from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

Personal Information

  • Name
  • Email address
  • Phone number (if provided)
  • Shipping address
  • Billing address
  • Payment details (processed securely through our payment providers)

Order Information

  • Products purchased
  • Order history
  • Shipping preferences
  • Transaction details

Device Information

We may automatically collect information such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Pages viewed
  • Website activity

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver products
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Detect fraudulent activity
  • Comply with legal obligations

If you've subscribed to our mailing list, we may also send promotional emails about new products, collections, or special offers. You can unsubscribe at any time using the link included in our emails.

Payment Information

Payments are processed securely by trusted third-party payment providers.

Vibza does not store your full credit card or debit card details.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyse visitor behaviour
  • Personalise your shopping experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Analytics & Advertising

We use trusted services to better understand how visitors use our website and to improve our marketing efforts.

These may include:

  • Google Analytics
  • Meta Pixel (Facebook & Instagram)
  • Shopify Analytics

These services may collect information such as:

  • Pages visited
  • Products viewed
  • Time spent on the website
  • Purchases
  • Device information

This information helps us improve our website and deliver more relevant advertising.

Email Marketing

If you choose to subscribe to our newsletter, we may send occasional emails about:

  • New product releases
  • Promotions
  • Special offers
  • Brand updates

You can unsubscribe at any time by clicking the unsubscribe link included in any marketing email.

Sharing Your Information

We only share information with trusted service providers when necessary to operate our business.

These may include:

  • Shopify
  • Printify
  • Payment processors
  • Shipping carriers
  • Analytics providers
  • Email marketing providers

We do not sell your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures.

While no method of internet transmission or electronic storage is completely secure, we continually work to safeguard your information.

Data Retention

We retain your information for as long as necessary to:

  • Process orders
  • Provide customer support
  • Meet legal and accounting obligations
  • Resolve disputes
  • Improve our services

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access your personal information
  • Request corrections
  • Request deletion where legally permitted
  • Withdraw marketing consent
  • Ask questions about how your information is handled

To exercise these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Vibza is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website functionality.

Any updates will be published on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.

Email: support@vibza.store